Return and Exchange
Customer satisfaction is very important to us.
You may request a return or exchange within 15 days after receiving your order if:
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The product is damaged
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You received the wrong item
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The product is defective
Conditions:
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The product must be unused and in original packaging
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Proof of purchase is required
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Shipping charges for returns may apply
For hygiene and authenticity reasons, opened perfumes may not be eligible for return unless damaged or incorrect.
To request a return or exchange, contact us at:
Email: ordervincy@gmail.com